Agree what each visit covers
Homewatch means planned visual checks of a home while its owner is away. LookHome MS helps you agree the visit frequency, accessible areas, reporting and next steps for your villa or apartment.
- Access: doors, windows and any visible signs of damage or unexpected entry.
- Interior: visible leaks, damp marks, unusual smells and changes since the last visit.
- Accessible equipment: note visible warnings and agreed checks without dismantling equipment.
- Outside areas: accessible terraces, garden or pool surroundings and obvious storm damage, where included.
- Departure: secure the property and record anything that could not be checked.
Service details
01.
Choose a useful visit schedule
Weekly, fortnightly or monthly visits can be discussed around the property’s condition, vacancy period, systems and insurer requirements. A scheduled visit only records the situation observed at that time. Additional visits after weather events or before an arrival need an agreed arrangement.
02.
What a report should record
Keep the date, time, accessible areas, photographs, observations and next actions together. A room marked “not accessible” should remain clearly separate from a room checked without a visible concern. Read the homewatch report guide for a detailed checklist.
Illustrative report entry
Example only, not a client report: “Guest bathroom, damp mark observed below the basin. Photo B2 attached. No intrusive testing undertaken. Suggested next step: request a plumber’s assessment; estimate and owner approval required before repair.”
04.
Keyholding and authorised access
Keyholding can support visits and approved contractor access. Maintain an authorised-contact list and a record of key handovers. Access terms, alarm instructions and any out-of-hours attendance must be confirmed. See regional keyholding for the access arrangements.
05.
Seasonal planning and local coverage
Coastal apartments, hillside villas and shared buildings need different access and maintenance preparations. We discuss homes in Marbella, Nueva Andalucía, Puerto Banús, Benahavís, Mijas, Fuengirola and Benalmádena. Follow the maintenance calendar to plan checks before periods of vacancy and your return.
06.
Scope and limits
Visual homewatch does not establish structural soundness, compliance, insurance cover or the legal status of a property. For a purchase or handover, choose a separately scoped property inspection or pre-purchase report. It does not guarantee prevention of leaks, intrusion or other damage.
07.
Questions owners ask
How much does homewatch cost?
Price depends on the location, property size, visit frequency and follow-up included. Request a written proposal rather than comparing headline subscription prices alone.
Can you organise repairs after a visit?
LookHome MS can coordinate local providers under the agreed service scope. Confirm the quote and approval process before work proceeds.
08.
Contact the team
Share the municipality, property type, photographs and the support you need. We can then discuss access, responsibilities and an appropriate written scope.
Contact the team